Action Point: Establish a communication policy for feed changes by having head barn staff to check the master binder for changes in feed policies every day, and transfer clearly to the white board.
Rationale: Have a master binder or clip board hanging on white board with all horses and a spot for any changes in feeding policy instructions (including date of those instructions) will ensure that there is one master place from which feeding instructions are communicated and limit miscommunication. Designating the head barn staff member to check the master binder each day before they feed and transfer the information to the white board will ensure that there is a double check system and prevent mistakes.